In another customer-friendly move, banks have been allowed to use Business Correspondents (BCs) for periodic KYC updates. BCs ...

The Reserve Bank of India (RBI) has issued new guidelines to reactivate bank accounts and access unclaimed deposits, giving ...

In a move aimed at making banking services more accessible and efficient, the Reserve Bank of India (RBI) has issued revised ...

In September 2022, the Reserve Bank of India (RBI) released guidelines to regulate digital ... and associated customer service) does not have to be done digitally for the transaction to fall ...

Reserve Bank of India (RBI) directs banks to provide advance notice for KYC updates, aiming to improve consumer protection ...

As per the changes, regulated entities (REs) must allow all transactions for low-risk individual customers, even if their KYC ...

The Reserve Bank of India (RBI) has issued fresh guidelines aimed at easing the process of know-your-customer (KYC) updates, ...

On November 6, 2024, the Reserve Bank of India (RBI ... an existing KYC compliant customer of a RE desires to open another account or avail any other product or service from the same RE, there ...

On June 5, 2023, it proposed a list of recommendations to improve customer service standards in regulated entities. One of the major proposals is to empower the RBI Ombudsmen (RBIOs) to direct ...

The Reserve Bank of India (RBI) has asked all Payment System ... 2024 and the Master Circular on Customer Service in Banks dated July 01, 2015 It has also asked PSPs to ensure that the ...