Joanna Swash CEO of Moneypenny is a regular contributor and speaker on customer service excellence. Delivering gold standard customer ... customers happy does not mean going “above and beyond ...

This certification recognizes the Forescout Customer ... Service Strategies and a consortium of leading technology companies created the internationally recognized standards, which define best ...

Commercial vehicle contract hire company Prohire has secured the Government-recognised Customer Service Excellence Standard (CSE Standard). Taking 12 months to complete, the CSE Standard provides ...

If you want to create a culture of customer service excellence, here’s the decision ... Putting the customer at the center doesn't just mean being sweet as pie, over and over, and over and ...

is the secret, the creamy nougat center, of creating a culture of customer service excellence ... something entirely self-evident. Yet well-meaning employees can still find a dozen reasons ...

Under new plans, private sector companies are now being encouraged to apply for the Customer Service Excellence Standard (CSE), set-up to help improve customer service within the public sector Under ...

The Excellence in Customer Service Award program recognizes products, individuals and organizations redefining the customer service standard. Business Intelligence Group analyzes nominees through ...

LARNE-based Ledcom has become the first enterprise centre in the north to be granted the coveted Customer Service Excellence Standard. It is also the first for an organisation with fewer than 50 ...

Colin Rumford, head of environmental health and trading standards at the council, said: “I’m delighted that we’ve gained the coveted Customer Service Excellence standard. “The award is ...

Invest Northern Ireland has been awarded the Customer Service Excellence standard, a Cabinet Office-approved award which recognises an organisation's commitment to customer service.

The Excellence in Customer Service Award celebrates those who are ... Weave has set a new standard for customer experience. This technology, combined with Weave's dedicated support team, empowers ...

A COMMUNITY trust managing leisure venues and activities on Teesside has retained its rating for outstanding customer service. Tees Active has again been awarded the Customer Service Excellence ...