In 2024, a lot of help desk mobile apps stand out for their innovative features and user-friendly designs. These apps cater to various business needs, from small teams requiring simple solutions ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Navigating air travel can sometimes be stressful, but JetBlue's customer service aims to make your experience as smoot ...

Wanstor, a leading Managed Service and Security Provider (MSSP) in the UK, is thrilled to announce its outstanding success at Spark2025, where the company was honoured with two prestigious awards: MSP ...

Developed from direct customer feedback ... "The launch of Destiny Help Desk underscores our commitment to simplifying educators' workflows," said Chris Porter, CEO of Follett Software.