Discover how relationship management strengthens business ties, boosts brand loyalty, and mitigates risks through effective ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

Tech tools can make your life as a financial advisor easier, helping you run your practice more efficiently. Building a tech ...

Editor's Note: This article was updated on July 12, 2024 to include new data and information. Customer relationship management (CRM) platforms have been around since the '90s. Back then they were ...

The funding points to a shift away from bloated systems toward faster, AI-driven CRM platforms built for execution.

In the customer service field, there are many rewarding jobs. However, some of them pay better than others. While money should not be your main motivation when deciding what career to go into, it is ...

The way in which well-known music streaming platform Spotify can hold on to users depends less on headline-grabbing technical ...