Harvard Business School7y
Customer Profitability and Customer Relationship Management at RBC Financial Group
Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Case 102-043, February 2002. (Revised March 2002.) ...
Mena FN11d
Healthcare CRM Market To Hit $36.7 Billion By 2030 Key Drivers & Trends
♦ Download Sample PDF: Key Benefits for Stakeholders ... 3.6. COVID-19 Impact Analysis on the market The healthcare customer relationship management market is segmented into infrastructure, deployment ...
Harvard Business School7y
Customer Profitability and Customer Relationship Management at RBC Financial Group
Narayanan, V.G. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Teaching Note 103-013, August 2002. (Revised February 2018.) ...