In the world of B2B, customer loyalty is the cornerstone of sustainable ... AI can help businesses implement targeted strategies to retain existing customers and encourage upselling or cross ...

This is the harsh reality of customer experience and a pivotal aspect of customer loyalty strategies. If it isn’t remembered, it might as well not have happened. CX Teams Overlook Memory's Role ...

On Friday, 20 February, Principa hosted the latest research presentation ... experience and winning customer strategy. Barbour, spoke on data-driven customer loyalty strategies, trends in loyalty ...

Customer retention is one ... in your arsenal when it comes to breeding loyalty. However, when you’re implementing a professional personalization strategy aimed at retaining customers across ...

This report evaluates top 100 brands' loyalty strategies and customer engagement performance in comparison to industry standards and competitors to identify growth opportunities and best practices.

All those issues play into the loyalty strategy restaurants are consistently striving to improve — more than half, 68% are aiming to optimize customer data to help build loyalty and 61% are aiming to ...

Ultimately, loyalty programs not only promote customer retention, but also drive cost savings by ensuring that marketing efforts and inventory management strategies are targeted and executed ...

There’s no time like the present future-proof your B2B customer loyalty strategy with an improved payments experience. This content is provided by an external author without editing by Finextra.

There are three principles a business must focus on to encourage customer loyalty and increase share of wallet. The most successful organizations are those that realize the true value of nurturing ...

The transformation of customer loyalty in the age of omnichannel commerce can help your brand thrive by embracing this evolution. An omnichannel loyalty strategy integrates online and offline ...

In a fast-evolving technological landscape, where accessibility is becoming more seamless, and an increase of digital tools is enabling companies to serve better their customers – a new wave of ...