Good customer service interview questions come as part of a larger package of job interview questions designed to bring out very specific, value-based answers. A good answer to customer service ...

Customer interview questions depend on variables like the target group, competition and startup stage. In the early stages of a startup especially, the golden interview rule is to ask open ended ...

To make sure you are getting the right candidates for positions dealing with the public, it is necessary to craft job interview questions for exceeding customer expectations. A small business is ...

You need to focus on the ‘how’ and ‘why.’ You’ve made it past the recruiter and the first round of interviews. Now you’re ...

First, you must know the right questions to ask. If you don't, you'll be spending all your precious time with the customer chit-chatting. While some "rapport building" is a good idea, it's not ...

It often requires a personalized approach based on a genuine understanding of the customer's needs. To gain this understanding, you'll need to ask the right questions during the sales process.

Today, selling means understanding the customer's needs and crafting a solution to meet them. This requires you to ask effective questions ... on an interview with Jeffrey Seeley, CEO of Carew ...