Wegmans was also one of only four supermarkets to see customer satisfaction rise in the new survey. The others were Ahold ...

Customer feedback is a view of the customers on their experiences with the company's products, services, or processes.

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

Customer feedback has and will always be a far more than a post-transaction formality—it is a strategic asset that, when harnessed effectively ...

Despite H-E-B's tumble in customer satisfaction, Dunnhumby ranked it as the nation's best grocer in a separate report ...

The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.

The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

Nextiva, the leading unified customer experience management (UCXM) platform, today announced the results of its recent survey of customer experience (CX) decision-makers, providing insight into the ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...