Interview questions and answers must be aligned with displays of ... expectations and the best possible result given the situation – aka, ensure good customer experience. Even if somebody interviewing ...

Building a product inspired by a personal experience and online research ... of what the customer needs and will pay for. Customer interview questions depend on variables like the target group ...

To make sure you are getting the right candidates for positions dealing with the public, it is necessary to craft job interview questions ... his worst experience in dealing with a customer.

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

Amira Boland was the first to take on the role of customer experience lead at the White ... The following interview has been edited for length and clarity. Nextgov/FCW: How did you get into ...