With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations ...

The Central Technical Support Facility’s Configuration Management Branch manages the ... each configuration item delivered to the field, and every geospatial map product requested by the ...

This critical component of the ITIL framework allows for efficient oversight and management of organizational assets, known as configuration items (CI), and delivers greater insight into how they ...