For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams like the "Your ...

Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

The U.S. Federal Trade Commission’s game of whack-a-mole with Windows tech support scammers continues. The FTC and the State of Florida recently announced the temporary shut down of several businesses ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

SAN FRANCISCO (KGO) -- Criminals are using new scare tactics to get access to your computer and your money. 7 On Your Side explains how this type of scam works. It's a new twist on the Microsoft tech ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

While Microsoft might be revved up about getting people onto Windows 10 as fast as possible, if you call your PC maker's tech support line, you might be advised to roll back to older versions. As part ...

Tech support representatives from major PC makers are apparently advising customers to avoid upgrading to Windows 10 or to downgrade if they already installed the latest OS. There's no doubt that ...