How California contractors wipe the public record clean. Last year, California revoked Anchored’s license after the CSLB ...

Thousands of people’s complaints about California contractors are locked in state files – and you will never get to see them. The NBC Bay Area Responds team has been asking: why? Chris Chmura reports.

Along with contacting the NBC10 Boston Investigators, several customers filed complaints with the Office of Consumer Affairs and Business Regulation against Thomas’ home improvement contractor ...