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It's supposed to make counting your loose change both convenient and easy, but an Action News investigation is calling into question the accuracy of some coin counting kiosks. Armed with hundreds of ...

On a late lunch break last Wednesday, Minh On, 32, walked into the TD Bank in Farmingdale with a Ziploc bag and plastic container full of coins. Several minutes later, he walked out with close to $80 ...

BOSTON (CBS) - A New York man has filed a class action lawsuit against TD Bank, claiming he was cheated twice by their Penny Arcade coin counting machines for a total of $1.51. But the potential pool ...

BOSTON (CBS) - Change-counting machines seem as quaint as dialing a rotary telephone, but they're making a comeback with some banks whose executives see them as a way to get people into branches and ...

Sometimes touted as a competitive advantage in the branch wars, the coin-counting kiosk is headed to the scrap heap at one of the nation's largest banks, Capital One Financial. What remains to be seen ...

Wells Fargo Bank is following an industry trend and pulling the plug on coin-sorting machines in its Minnesota branch lobbies. They all will be gone in the state within a few months, a company ...

Chase bank branches will no longer offer coin-counting services to customers as of July 1. Chase has coin-counting machines in many Midwest branches. A Chase spokeswoman confirmed Tuesday that the ...

UPDATE: TD Bank has suspended use of its coin counting machines after performing poorly during more than one news report test. Action News reported on the inaccurate coin counters back in February. A ...

It's supposed to make counting your loose change both convenient and easy, but an investigation conducted by sister station WPVI in Philadelphia is calling into question the accuracy of some coin ...