The Check-In capability is based on IBM’s e-access Hotel Check-In Kiosk. IBM provided the kiosk hardware, middleware software, application development service, as well as implementation services.

TORONTO -- Fairmont Hotels & Resorts, known for high-touch service, is providing its guests with a high-tech, self-service option for check-ins and outs with plans to install those self-service ...

I booked one night at the Fairmont Le Château Frontenac, a historic hotel in Québec City, Canada. For about $600, I stayed in a 200-square-foot room on the eighth floor. I think the best part of ...