Premier Inn owner Whitbread is planning to cut around 300 jobs in its customer support and call centre teams and move some ...
Hotel chain Premier Inn has confirmed jobs will be lost as it moves its telephone reservation call centre from the UK to ...
Recent research by Glia, a digital customer service platform provider, reveals a significant level of dissatisfaction among ...
Focused on AI development and integrated with ChatGPT and conversational bots, the platform has features to create feeds and ...
SEAMLESS AI Call Centre Solutions features three distinct ... and underbanked individuals in emerging markets. In 2023, the Company processed approximately 11 million remittance transactions ...
GMT CEO Invited as Speaker to Discuss Strong Value, Return on Investment of Deploying Workforce Management Technology During ...
AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to ...
The group identified a scam call centre in Kolkata and pranked them. The group’s efforts also resulted in the closure of a scam call centre and arrests of those involved. Scam callers are a ...