the 988 call center doesn't have that option. Jayne Wildasin runs that center and says workers sometimes have to put down their headsets, get in their cars and go meet with people sometimes as far ...

This rapid growth signifies competition in the industry is fierce, meaning companies need to make sure they have both the right people ... call center for sales, comfortable headsets with good ...

But call centers, for the most part, are still an in-person business ... Some Wells employees wonder why a job conducted on a headset and computer can’t be done from home.

This extended usage, if not supported by a call center headset, can lead to medical issues. Poor circulation, back pain and RSI (Repetitive Strain Injury) are all ailments attributed to extended phone ...

Every call center agent will have different ... However, high-quality wired headsets are hard to find and there are plenty of people who’d love to argue with me about the pros and cons of ...

sometimes call center workers do in-person visits, a job usually handled by mobile crisis teams. Jayne Wildasin runs that center and said workers sometimes have to put down their headsets ...