In most call centers a call center agent can be expected to be on the phone for at least 6 hours per day. This extended usage, if not supported by a call center headset, can lead to medical issues.

How to Start Working as a Call Center Agent From Home Your email has been ... comfortable VoIP headset, and a decent internet connection may be enough. Most likely, you’ll be able to use Wi ...

This guide covers five of the best VoIP headsets and which to choose based on key factors like audio quality, noise cancellation, comfort, connectivity, and battery life. Every call center agent ...

LOWELL, Mass., May 22, 2025 (GLOBE NEWSWIRE) -- Jabra, the world’s leading professional audio brand, today announced Jabra ...

What makes a good call center headset Comfort, durability, noise-canceling mics, and platform compatibility are key factors in choosing the right headset for your call center. The AC-204USB stereo ...

Customized greetings Open/closed schedule UB Person Number entry and InfoSource integration Call ... headset for hands-free operation. The Jabber softphone client with USB headset is also supported. A ...

Opinions expressed are those of the author. Despite the many challenges they face, millions of essential workers — including call center agents — continue to perform their jobs during the ...

Once the system understands the customer request, it hands the call off to the right call center agent. Agents working in these call centers know how to deal with common requests quickly and ...