The ideal candidate for a call ... of the call-center work environment. Although the structure of the interview for this position will vary depending on your company's needs, the questions you ...

The remote call center agent hiring process Now that you ... Check out this list of phone screen interview questions that employers are likely to ask. If you make a good impression during ...

In my previous post, "Is It Time To Disrupt Your Call Center ... questions to further investigate the issue. Leveraging natural language processing and AI, the tools could also coach the agent ...