This session was unusual at a Microsoft SharePoint Conference for two reasons. Firstly, the session was part of the all new “Business” track for non-technical business decision makers.

Global CRM Software Market Overview and Outlook 2020: In-depth Analysis of Solutions, Applications, End-users and Regions - ResearchAndMarkets.com April 17, 2020 10:18 AM Eastern Daylight Time.

On June 17, SAP released the latest release of mySAP Customer Relationship Management (mySAP CRM) at SAPPHIRE '03, the firm's international customer conference. The latest version (4.0) builds on ...

Dublin, Jan. 03, 2020 (GLOBE NEWSWIRE) -- The "CX & CRM Innovation: Best Practice Cases Review" report has been added to ResearchAndMarkets.com's offering. This report provides an overview of best ...

After two years of development, Twenty is ready for productive use. The open source CRM has already won many advance praises.

There’s no doubt the future of customer relationship management (CRM) lies in the cloud. IDC predicted the value of new, on-premise installations would drop from 65% of the market in 2013 to 38% ...

Want a better handle on who your customers are so that you can understand exactly what it is they want? You need small business CRM — customer relationship management. Whether you run a ...

Alvarez highlighted three key data issues in his presentation: "Planning for the Customer Experience of 2020,” Gene Alvarez, September 2015. Set Your CRM Up for Success ...