Consumers need not reach out to the company they’re having trouble with prior to submitting a complaint, but it can be a helpful first step, according to Darian Dorsey, the CFPB deputy associate ...

The two-page form is intended to simplify credit ... The agreements follow the CFPB's release of a report on credit card complaints revealing that consumer confusion persists when it comes to ...

On May 22, the CFPB published a notice in the Federal Register requesting comments on the extension of the Consumer Complaint Intake System ...

You can file a complaint against a bank using an online CFPB complaint form. However, the agency may no longer be able to act on it. Consumers can go elsewhere, like the Federal Deposit Insurance ...

Complaints are the primary way that most consumers interact with the new agency. The CFPB said it has received more than 45,000 in the year since the bureau was launched. How it handles those ...

Last week, the CFPB published ... developing a form to allow companies to “proactively participate” in its online company portal for viewing and responding to consumer complaints.

Elizabeth Warren, D-Mass. The CFPB's Consumer Complaint Program ‒ established in the 2010 Dodd-Frank Act that created the agency ‒ serves as a clearinghouse for consumers to submit complaints ...

The definitions will be available to consumers online and in print ... form with Pentagon Federal Credit Union to get consumer feedback and is asking the public to weigh in on its Web site. The ...