A family flying from Shanghai to London said they were refused boarding onto a British Airways flight after gate staff became ...

A family was stopped from boarding their British Airways flight after staff became suspicious of insect bites on their baby's ...

While general wear and tear is often considered harmless, even minor issues such as small tears, water damage or loose pages ...

A Doncaster expat and his wife claim they were banned from boarding their flight because airline staff were suspicious of ...