Best Buy customers beware. Scammers are pretending to be from Geek Squad, the company's tech-support arm, and tricking people into handing over their personal information. The Federal Trade ...

Best Buy has made significant cuts to its workforce, including the Geek Squad. On the heels of the cuts, the Minnesota-based company announced that AI will help customers.

The geeks in Best Buy's Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a new TV. But as consumers fill their homes with more connected ...

Best Buy plans on launching an AI-powered customer support service, a week after conducting mass layoffs of Geek Squad employees. Best Buy is developing the project using Google's Gemini AI models ...

Geisinger doubles down on collaboration with Best Buy Health, Geek Squad to support tech-driven care in the home By Heather Landi Sep 12, 2023 8:30am ...

Best Buy plans on launching an AI-powered customer support service, a week after conducting mass layoffs of Geek Squad employees. Best Buy is developing the project using Google's Gemini AI models ...