the physical store still brings in the largest portion or retail revenue — around 72 percent. And, even though most customers have had an experience where a store’s sales associates seem to ...

When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions ...

At least one group of people is probably not feeling joy this holiday season – retail sales associates. Not only did many of them have to work on Thanksgiving Day, and most have to handle the ...

Rodger Dean Duncan: Your study involved more than 63,000 retail sales associates in 330 stores over two years. Specifically how did you gather your data? Marshall Fisher: Experticity was looking ...

Logile survey reveals that 77% of store associates say poor scheduling and staffing decisions directly cost their stores ...

According to a report from the Society for Human Resource Management (SHRM), the fastest growing job in retail is software developer, while the traditional sales-associate role is ... tech-savvy ...

The three-year-old site compiled a custom report for Forbes that ranked the retail companies that pay their sales associates the most in hourly wages. Retailers that placed high on this list ...

which provides mobile software and services for retail sales associates. However, almost half of survey respondents said they would be encouraged to shop in-store if they could talk to ...