Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk debuted Answer Bot, a conversational addition to the company’s ...

Intercom, a customer messaging platform, has launched a new bot designed to help answer and resolve customers’ most common questions. Answer Bot uses a combination of Intercom’s conversation data, ...

JustAnswer is one of the survivors of the “answer engine” or Q&A craze that was prevalent a number of years ago. The venerable (or ancient) Yahoo Answers is still around, and so is Quora, but various ...