That’s the situation in today’s story, and the customer service rep at the call center handled the customer like a pro while ...
An Arby’s employee shares her side of the story after video shows a man jumping over the counter to confront her about a food ...
Complaints that Get Results (and Replies that Win You Customers) Richart concluded our interview with this practical advice: “Google Alerts is an excellent service that constantly scans the ...
Under-fire former Masterchef host Greg Wallace has responded to angry customers who complained about his healthy lifestyle ...
In customer service roles, dealing with difficult clients is part of the job. However, when you're representing a company, it ...
The customer service team at German-based energy company E.ON has hired and trained more employees to handle a rise in the number of enquiries coming through, the company told Reuters.