An Illinois restaurant owner was caught on video closely following a customer down the street and chastising them, furious ...

Ever wondered what happens when you prank call a full-on Karen? 😳 In this video, we make the ultimate fake customer service call that pushes the limit — and her patience. The result? Total chaos and ...

Complaints to call center workers are about to sound a lot less angry, and they have artificial ... in a bid to reduce the stress faced by customer service workers. The company, one of Japan's ...

TOKYO, May 16 (Reuters) - Dealing with irate customers can be extremely stressful for call center workers but ... on its high standard of customer service but the issue of harassment of staff ...