This year, it also included a list of its most in-demand customer service and admin ... skills? How can I hone what I currently have? And what do I need to upskill in?" Want to land your dream job?

AI literacy is driving the shift that's transforming today's workforce, making it an essential skill for job seekers.

Administrative professionals are the backbone of any successful organization. Whether in a corporate office, a nonprofit, or a fast-paced startup, administrative roles require a mix of technical ...