Organizations Turn to Personalized Customer Engagement Options, Driving Increased Interactions for 8x8 CPaaS APIs Across Messaging, Voice, and Video Channels CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, ...

8x8 has acquired AI-powered marketing startup MarianaIQ to ... to customer interactions in the call center, even before an agent starts a conversation with a customer. Agents will have more ...

8x8 Platform for CX AI-based Products Increased 84% Year-Over-Year As Organizations Turn to AI Solutions to Unlock Continuous Business Improvements and Accelerate Resolutions “Organizations are ...

8x8 demonstrated progress in its CX transformation strategy, highlighted by 60% growth in AI-driven solutions and record operating cash flow. While FX headwinds and competitive pressures remain ...