Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing ...

Based on my company's 12-year experience in customer service, these are the top five skills we find valuable in order to thrive in this position: 1. Excellent Communication Skills The primary task ...

Here are some of the job expectations. Customer service representatives must be knowledgeable and courteous. They must have excellent listening skills and a willingness to talk through a resolution.

In addition to excellent customer service skills, table game dealers must be able to perform basic math quickly. They work as part of team, so the ability to get along well with others is important.