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Carnival Cruise Line Brand Ambassador John Heald addressed a question regarding the cruise line's vaping policy during his ...

Carnival Cruise Line brand ambassador John Heald has invited guests to join him aboard a surprise November sailing on ...

Carnival Cruise Line wants to make sure its passengers have easy access to food anytime they want it. From keeping certain ...

The cruise line isn't playing around when it comes to enforcing a rule some people go to great lengths to break.

Brand ambassador John Heald issued an important reminder about cabin rules some guests have overlooked on multiple ships.

Should Carnival Cruise Line stop pizza deliveries during production performances? The answer may not be an easy one.

This passenger request led to a debate about a particular technology upgrade in bars and dining rooms aboard Carnival's ships ...

No one wants to think about plumbing while taking a cruise. But what every cruise passenger needs to realize is that the ...

John Heald, Carnival Cruise Lines’ brand ambassador, took to Facebook to ask his followers how they felt about spelling out “thank you” in money on the bed for the steward to find as a tip.

John Heald, who has 600,000 followers on Facebook and blogs about his career as a cruise director, is known for answering questions about the cruise industry and addressing guests’ issues.