AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

Discover the best personal CRM tools to manage your relationships and boost productivity effortlessly. Compare and explore your options today.

Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

Tekion, innovator of the first cloud-native platform serving the entire automotive retail ecosystem, today announced its ...

Cathay United Bank once again dazzled international audiences, sweeping six awards from the Retail Banker International, a ...

Organisations that seize the opportunity to innovate will not only stay ahead of the curve but will also set new benchmarks ...

Customer Relationship Management (CRM) software’s primary goal is to help small businesses foster better relationships with customers. Simple enough. But with so many CRM platforms coming with ...