National Grid ordered to fix "severe billing errors" affecting thousands of Massachusetts customers
The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.
Massachusetts DPU slaps National Grid over 'severe billing errors'
National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for ...
35K National Grid customers off the hook on some bills
The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.
DPU penalizes National Grid for billing errors that impacted thousands
The state's Department of Public Utilities (DPU) is taking action against National Grid.
Administrative snafu means 35,000 National Grid customers will get a big break on their bill
The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.
After billing meltdown, frustrated customers say National Grid not complying with Massachusetts state order
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state ...
If your National Grid gas bills were delayed this winter, you’ll pay for only two months
The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...
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National Grid warns customers to beware of energy scammers
National Grid is urging customers to remain vigilant as scammers posing as energy company representatives continue targeting ...
National Grid ordered to fix "severe billing errors" in Massachusetts
The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.