National Grid ordered to fix "severe billing errors" affecting thousands of Massachusetts customers
The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.
DPU penalizes National Grid for billing errors that impacted thousands
The state's Department of Public Utilities (DPU) is taking action against National Grid.
Massachusetts DPU slaps National Grid over 'severe billing errors'
In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...
Administrative snafu means 35,000 National Grid customers will get a big break on their bill
The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.
After billing meltdown, frustrated customers say National Grid not complying with Massachusetts state order
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state ...
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National Grid Reviews
If I could give National Grid negative stars I would ... report and view outages and set up online bill-pay from the company’s home page. You can also choose how you want to pay your bill ...
If your National Grid gas bills were delayed this winter, you’ll pay for only two months
The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...
National Grid ordered to fix "severe billing errors" in Massachusetts
The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.